This website is operated by Gentbury. Throughout this site, the terms “we”, “us” and “our” refer to Gentbury. Gentbury offers this website, including all information, tools and services available, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or making a purchase, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms and policies referenced or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you may not access the site or use the Service.

Our store is hosted on Shopify Inc., which provides the ecommerce platform allowing us to sell products to customers in the United Kingdom.

Section 1 Terms of Use of the Online Store

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have consent to allow any minor dependents to use this site. You may not use our products or services for any unlawful purpose or violate any applicable laws. Any breach of these Terms may result in immediate termination of access to the Service.

Section 2 General Conditions

We reserve the right to refuse service to anyone at any time. Content submitted by users, excluding payment information, may be transferred over various networks. Payment data is always encrypted. You may not reproduce, resell or exploit any part of the Service without written permission from Gentbury.

Section 3 Accuracy of Information

Information on this site is provided for general purposes only. We do not guarantee that content is accurate, complete or current. Any reliance on site information is at your own risk. We may update content at any time without obligation to do so.

Section 4 Changes to Service and Prices

Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue the Service at any time and are not liable for any resulting changes.

Section 5 Products and Services

Some products may be available exclusively online and in limited quantities. Product images are for reference only and display may vary depending on your device. We reserve the right to limit sales, quantities or availability at our discretion. Products are subject to our returns policy.

Section 6 Billing and Account Information

We may refuse or cancel orders at our discretion, including suspected reseller activity. You agree to provide accurate and up to date billing and account details to complete transactions and allow us to contact you if needed.

Section 7 Optional Tools

We may provide access to third party tools which we do not control. These tools are provided as available without warranties. Use of such tools is at your own risk and subject to the third party’s terms.

Section 8 Third Party Links

Our Service may include links to third party websites. We are not responsible for their content, accuracy or practices. Any interactions with third party services are at your own risk.

Section 9 User Comments and Submissions

By submitting comments or materials, you grant us the right to use them without restriction or compensation. You are responsible for your submissions and must not violate third party rights or applicable laws.

Section 10 Taxes and Customs Duties

Prices do not include VAT, import duties or customs fees. If applicable, these charges are the responsibility of the customer and may be collected upon delivery. Please check with local authorities before ordering.

Section 11 Errors and Omissions

We reserve the right to correct errors or inaccuracies relating to product information, pricing or availability and to cancel orders if information is incorrect.

Section 12 Prohibited Uses

You may not use the site or its content for unlawful activities, to violate intellectual property rights, transmit malicious code, collect personal data without consent, or interfere with site security. Violations may result in termination of access.

Section 13 Disclaimer and Limitation of Liability

The Service is provided as is and as available. Gentbury does not guarantee uninterrupted or error free operation. To the fullest extent permitted by law, Gentbury is not liable for any indirect, incidental or consequential damages arising from use of the Service.

Section 14 Indemnification

You agree to indemnify and hold harmless Gentbury and its affiliates from any claims arising from your breach of these Terms or violation of applicable laws.

Section 15 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain valid and enforceable.

Section 16 Termination

These Terms remain effective until terminated by you or us. We may terminate access at any time if you fail to comply with these Terms. Obligations incurred before termination survive.

Section 17 Entire Agreement

These Terms constitute the entire agreement between you and Gentbury regarding use of the Service and supersede any prior agreements or communications.

Section 18 Governing Law

These Terms and any related agreements are governed by the laws of the United Kingdom.

Section 19 Changes to Terms

We may update these Terms at any time by posting changes on this page. Continued use of the site constitutes acceptance of the updated Terms.

Contact Information

Opening Hours: Monday to Friday, 09:00 AM – 05:00 PM

Email: support@gentbury.co.uk
Phone: +447448620304

Address:
71-75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
United Kingdom

Company Name: JB ECOMMERCE LIMITED
Company Reg No: 16807785